- Return requests must be made within 15 days of receipt.
- Product must be in original package with lot traceability intact.
- All returns must be authorized by the Sales or Quality Team Lead.
- RMA number must be marked on outside of shipping package(s) or on shipping paperwork.
- Return must be received within 30 days of the RMA issue date.
- No return will be authorized or accepted on any NCNR parts (non-cancellable/non-returnable).
- We will pay return shipping when the material is defective or not as specified on the order.
- A restock fee may be charged on return material delivered per PO.
- Credit will be issued after condition verified - within 10 days of the material being received.